DanielTERRAN
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Posts posted by DanielTERRAN
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On 10/17/2019 at 1:40 PM, Service said:Hello.
Please check your application version. It must be 1.1.60, the latest version for now. This bug was already fixed. Also, make sure that there is no any additional information in this sound file, such as artist name, album and etc. (no metadata).
The latest version for the X-Gen Software in Microsoft Store is 1.135!!!
Problem with HB: Battery issues or?
in Technical Support
Posted
Have 16 X-Gen taggers + HB (Belts)... About 10 months old.
HB#9: HB starts, everything fine... after game starts, it turns off... Voltage: 4.13V (this has a new main board installed)
HB#3: HB starts, everything fine... after game starts, it turns off... Voltage: 4.05V
HB#2: HB starts, everything fine... after game starts, it turns off... Voltage: 4.06V
HB#1: HB starts, everything fine... after game starts, it turns off... Voltage: 4.11V (This one a has NEW battery installed)
HB#10: HB starts, everything fine... after game starts, it turns off... Voltage: 1.44V
HB#4: once turned on, will not turn off, only if battery is disconnected. Changed Board + Battery... Still not lasting more than 10mins in the game... Voltage: 1.74V (!!after new battery installed!!!)
HB#12: everything fine.... Voltage: 3.99V
And the rest of the HB have voltages between: 3.71 - 3.74v... , and 4.01 - 4.04V, and they work fine... they last an entire day.
Chargers have been checked. Firefly Charger: 8.2V under load.
What is the problem?